Please read the terms and conditions listed below carefully as they may contain important information relevant to you.

  • Unworn non-discounted garments can be exchanged within 10 days of purchase subject to intact original tags and upon producing an original receipt.
  • If any item purchased at full price goes on sale, it will be exchanged at a marked-down price.
  • Sale items cannot be exchanged with new arrivals.
  • The claim on the previous season’s stock will not be entertained.
  • NO refund and exchange on customized products.
  • NO refunds but the exchange can be done on discounted and sale products.
  • The company’s decisions on claim and exchange will be considered as final.
  • Cancellation of products can be done within 24 hours after placing the orders on our new arrivals or regular product.
  • The right of cancellation can be done when a customer buys any product listed incorrectly on our websites.
  • Due to the differences in color monitors/screens and lighting used during photo-shoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
  • We will only exchange or refund any product(s) if the product(s) received has any kind of manufacturing defect.
  • The product can be exchanged incase damaged or wrong item is delivered.
  • The BNSON cannot guarantee product availability as well as their availability for immediate delivery.
  • The dispatch time is 4 to 5 working days and the delivery cycle is 7 to 10 working days.

Customer will bear the shipping cost except in the following cases:

  • If the item was damaged when received by the customer
  • If the wrong item was delivered.
  • If the size selected by the customer is delivered right but unfortunately it is not a good fit to then we will not bear its return cost.
  • Shipping & Handling charges are non-refundable.