Please read the return and exchange policy till the end for a smooth experience.

Our professional workers and designers at BNSON work hard to bring out the best products for you.

Please visit the “Custom” tab on our website if you have any confusion related to sizing. We provide some basic guidelines about sizing to refrain any inconvenience.

Thus, if you asked for the wrong size or we delivered a wrong one, feel free to contact our customer support within 14 days. No exchange or return after 14 days. A similar case scenario applies if you receive the wrong color jacket or if the jacket color or other products doesn’t match the one shown in the image.
The above-mentioned terms do not apply to trial products.

Order Cancellation advised within 3 days of placing an order. 25% of the total payment will be charged. If you cancel the order after 3 days, 45% of the total amount will be deducted. No order can be canceled after a duration of 7 days. Make sure you cancel your order within a week after placing an order.

Refund Policy

Refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns.

Lost Shipping Policy

We keep the track record of our customer shipments after dispatch till smooth delivery with the help of our courier service companies. However, we cannot guarantee shipment delivery. If your order is not received within 7 days of dispatch, kindly email us at sales@bnson.co.uk

Order Cancellation

Bnson may cancel orders for any reason. Common reasons may include: pricing errors or credit card payment is declined by the issuing financial institution.

How to cancel an order

Cancellation of products can be done within 24 hours after placing the orders on our new arrivals or regular product. kindly email us at sales@bnson.co.uk for cancelation